Title
Impact of Worker Cross-training in Service Systems with Two Types of Customers
Document Type
Presentation
Publication Date
5-16-2004
Publication Title
INFORMS/CORS International Conference
Conference Name
INFORMS/CORS International Conference
Rights Statement
© 2004 INFORMS/CORS
Recommended Citation
Chakravarthy, Srinivas R., "Impact of Worker Cross-training in Service Systems with Two Types of Customers" (2004). Industrial & Manufacturing Engineering Presentations And Conference Materials. 60.
https://digitalcommons.kettering.edu/industrialmanuf_eng_conference/60
COinS
Comments
Banff, Canada Contact author for full text.